#2. if your taking it off for good hit the torx screw hard with a hammer and it will crack and the front casing will come off (but do it this way. on 23-10-2022 13:36. It is easier to decorate without wires and boxes so I would like to hear your expe. Nip off one RJ11 plug and pass the cable through the hole in the wall for connection to the NTE5 socket, the remaining RJ11 plugs directly into the Hub. My cable had a big red label on it saying ‘push it on, don’t screw it in’ but that label could have fallen off OP’s cable. Now none of my internal phone. Very Insightful Person. S. One of them was Telewest. When ordered it didn't say anything about needing a VM wall socket. @Briannahsarah wrote: Here is a photo. We’ve exactly the same problem: no virgin media wall socket, but only the very old TV socket. Most Virgin Media customers will receive a Hub 3 router. As in coaxial head and thin cable tail? Not sure if that exists/would work. Account - Mobile. See where this Helpful Answer was posted. But what I can't figure out based on the research so. Is installing a newer hub, an old hub, phone broadband & TV, we have you covered. in QuickStart, set up and connections 55 minutes ago; No virgin media socket in house in QuickStart, set up and connections an hour ago; Wiring issue in QuickStart, set up and connections yesterday; No Virgin Media wall socket in my apartment in QuickStart, set up and connections yesterdayBefore I went on holiday at the beginning of June the Landline was working fine, but now it's completely dead, and I have been unable successfully to contact Virgin to find out why. You’ll leave the Hub alone for 10 minutes and the TV 360 box for 5 minutes, while they’re sorting themselves out. Everything is freshly decorated and the telly, internet and TV work fine. One of the cables comes through my bedroom wall and into the sitting room, right into the set top box. All the wall sockets I can see are for BT. VM is doing this area-by-area. At the moment this is just an enquiry as to how the procedure would be set in motion, and then how the equipment would be set up. . (I did this video to help/guide new engineer as I did not find any for my self when I started. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. So, a 50 minute broadband, TV and phone. In advance of your broadband service switching over, Virgin Media will send you a new Virgin Media Hub through the post. I tried to plug in the new Hub but there is no Virgin Media wall socket for me to attach it to. Virgin Media Wall Socket. Thin-Wall 6-Point Impact Sockets. For more information, select the type of broadband service you're planning to switch to on TalkTalk: Fast Broadband. Internal Wall socket power supply missing in QuickStart, set up and connections a week ago; Wrong cable sent in quick start pack in QuickStart, set up and connections 2 weeks ago; No Virgin Media wall socket in my apartment in QuickStart, set up and connections 4 weeks ago; Wall socket connection issue on startup in QuickStart,. I've been sent a quickstart kit and have gone to set it up but don't have the wee white virgin media wall socket to plug in the white - 5389817. Getting Connected with Virgin Media is easy when you have a wall socket. Kit arrived today…no wall box so unable to install. Feb 22, 2022. Account - Mobile. Options. Kath_F. This includes: The Stream box. Old house and new house different wall sockets. Old Virgin Media box and poor signal. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. Installation: Wall socket issue. . Thanks, Megan_L 32,846. That said, availability is improving rapidly and Virgin Media now suggests that around 60% of homes in the country can access cable broadband deals. Pop the power cable into a nearby plug socket, and turn it on. Post a photo of the ends of the cables coming out of the wall -mthey may have the correct connector on there Also, on the exterior side of that point where they come in, do the cables run out to a VM brown/grey wall Omnibox? For a tech install call the Pre-installation and delivery team on. The answer is yes. You may need to use the spanner provided. Hi, Same problem here. We would like to show you a description here but the site won’t allow us. Even though you had the cable there previously you don't have the isolator anymore and will need to have one supplied and then the technician will need to check to make sure. Explain what needs to be done and book an engineer visit. u just run a long cable from the box inside to whatever room u want. Checked the forum the NTL box in my bedroom can be used for internet and I can connect to the internet now. . on 08-01-2023 20:46. I end up calling and the person on the phone said its been booked for this Saturday ( 09. All. Back a step. If it’s damaged or not working correctly, it could be causing your internet issues. Forum TeamVM fit a telephone socket next to your router upstairs and run a telephone cable externally to the omnibox outside (following the same path as you existing external coax cable for the router). . Damaged Wall socket. Various cable mediums are used in modern systems to transmit data. In response to Jonny-M. Dear Sir/Madam, With regrad to my newly contract with virgin media, unfortunately I could not find any wall socket at home. The. I've lived in several houses with Virgin Media and seen several different combinations of inside / outside box. Switched. 899; 57; 138; Eeeps. However, I do not have any of the specified wall sockets available. They are open 8:00am to 9:00pm Monday to Friday, and 8:00am to 6:00pm Saturday and Sunday. Occasionally only a very short stub of wire is left behind often hidden. Any help please?Virgin in my area in Networking and WiFi 21 minutes ago; I Need a Virgin Media Wall Socket in QuickStart, set up and connections 5 hours ago; Hub 5 remote restart by Virgin in Networking and WiFi 5 hours ago; Cannot reset password in Email yesterday; Packet Loss when gaming, and on discord. If you can get Quickstart, you can choose one of two delivery options. Two virgin media wall sockets, only one required in QuickStart, set up and connections yesterday; Moving a socket in. There is a long wire and plastic boxes. However you might need to check what type of cable is used to connect the socket to the Virgin network. Internet. Step 3 - Label the box – a letter came with the. Answered! Go to Answer. It has two outputs on the left of the wall box. GameStop Moderna Pfizer Johnson & Johnson AstraZeneca Walgreens Best Buy Novavax SpaceX Tesla. Is it necessary to plug the cable to socket for having wifi, if so what can I. Page 2 Our new boxes automatically We will start with step-by-step activate when connected instructions on uninstalling your old kit. . I have a working internet phone but we are decorating and I want to know about the old wire phone connections. 6 dB and should ideally have a terminator cap on the unused connection). Being connected to the internet is one of the most important modern essentials in 2022,. I assumed the kit plugged into the phone socket like my other broadband provider (Sky). The isolator cable came today with the pack, the cable with green label and the white rectangular socket was already there. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. I was thinking, it would be nice if Virgin Media inform buyer at the early stage about their wall socket before we proceed to order. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. Wall Socket. It may just be a cable rather than an internal wall box. It's obviously missing a case/cover and looks quite old. Tech Chatter. But I have an issue on the NTL box in the living room (which I want to put it there in the first place), there are no isolator plugged out. TV box - 15 mins. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for. Luckily whatever these were screwed to uses the same sized thread, so the cable can still screw onto the wall socket and we. We would like to show you a description here but the site won’t allow us. Although it’s relatively rare, a faulty Virgin Media wall box can also cause connectivity issues. Got my virgin media self install kit but I don't have a virgin socket. Hi, I’ve recently moved into a flat, befor ordering I checked if virgin media was already installed there ( it is, there is a virgin media box outside the property ), a lady from virgin media also came to the flat the day I moved in to collect the previous tenants hub, I ordered via live chat and they recommended the self set up so, I got the quick set. Hello, I’ve been sent a start up kit with my hub in saying I need to plug the red banded cable into the virgin wall socket like above, however I don’t have one in my property. The cable could be hidden within, or behind, furniture. You'd not be able to get anything from the Virgin Media feed without signing up to Virgin Media cable and VM providing you with a cable STB with PIN card in it. Call the pre-installation and delivery team on 0800 052 1734. 0 Kudos Reply. 14,065. However, rather than the cabling then entering. I can only find the TV socket. New and used Socket Sets for sale in Victoria, British Columbia on Facebook Marketplace. The isolator has a terminator cap (marked below) fitted to the open end. they dont make much "fitting new socket" so recommend a "brand new aerial" as the old one was "not digital compatible" which is complete rubbish installers have been using switchover to make money for ages. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. Depending on the age of the property the wall socket might be marked NTL or CATV or Cable TV etc. The other is marked TV, & this is used for TV & Broadband. There were many cable companies that originally built the networks in the early 1990s. Can you arrange an engineer to help me out on this step?. The Stream remote. You need to call your telephone provider if you want to alter any of the wiring or move the main socket. . Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. Back a step. Hi there I moved house with my family and we wanted to move to Virgin Media. Options. Hi @Gerry9870 thanks for your post here in the Community, although I'm sorry to hear of your concerns raised here about the switchover. Virgin Media; My Virgin Media; Shop; Help;. Has anybody ripped thes out and not disturbed the internet phone. I recently purchased my first home and have been taking a look at the VM cabling to the property. But I have no Virgin Media Wall socket in my house. Using another wall socket is crucial, especially if you don’t know what is wrong with the other socket. Now have to wait until late next week for a technician to arrive!1 ACCEPTED SOLUTION. Find great deals and sell your items for free. The wall box may be branded with the logos of an old cable TV company (not VM). Our quick start kit has been delivered but when setting up there is no wall socket to plug the hun into. Push the white cable with the black label into the Hub. . Or if the other end of the white cable is in a more useful. add to list Tags Virgin Media Box Wall Mount (Side) UK , , Download: free. It's not uncommon to have the hub in one room and the TV in another, so there would be two sockets. Stay safe online. You can also check for a loose cable as not all properties have a socket. In the new house, just connect the single cable from the Hub to the wall socket and see if it works. 0800 052 1734-----Options. 2. I've had telewest for a few months now, I have broadband and two set top boxes for the TV. 1 and not usb 2. QuickStart, set up and connections. ) on 27-01-2023 17:22. I removed the cover from the Virgin socket and there is an isolator inside make and model: Tratec TRIS-1002AEN. Options. Perfect for when you can’t all decide on what to watch. Hello sophieboulter1. There are a few solutions if you have an Ethernet cable that doesn’t fit into the socket. I have a Virgin Media Wall Socket at my flat, its a 3 year old new build but feel I am being forced to stay with Virgin only because it was installed when the flats were built. Virgin Media. I've got 2 wall sockets that I think are likely. 1 Mar 2016. A Ti-Vo was installed in one of the upstairs bedrooms. There is no way I can insert the isolator cable into the - 5223924. A photo would be helpful if possible. Packages. Don't touch any of wiring on the exterior yourself or Virgin will not be too happy about it. Account - Mobile. Browse. Focus on connecting the VM Hub to the wall socket & getting it working for W-Fi and direct connected laptops. My dad bought the 1gbps package and arranged the delivery for - 5273209. VM don't use fibre inside the property. in Networking and WiFi 13-10-2023; Can't find wall socket in QuickStart, set up and connections 23-09-2023; Blueyonder email in Email 21-09-2023; Best location of WiFi Pods in Networking and WiFi 28-08-2023 What are the socket(s) that you are trying to remove - an extension socket or the VM master socket? If you are removing extension sockets, that should be easily achievable. Follow these simple installation steps for your Virgin Media home phone set up. I recently purchased my first home and have been taking a look at the VM cabling to the property. Business, Economics, and Finance. How can I speak to someone about getting one installed. It is easier to decorate without wires and boxes so I would like to hear your expe. Some install their own poles too. Back a step. Options. A non-split socket will have the sockets and screws in the middle. Any extension that you create after the main socket is your responsibility. If no luck, call the pre-installation and delivery team on 0800 052 1734 explain the problem and request a tech visit to install a socket. At the router end would be a RJ45 (M) to RJ11 (M) adapter, plugged into the router. Delivery 7 days a week. 0 Kudos Reply. The cable could be hidden within, or behind, furniture. Options. Incidentally the phone socket is redundant if not in use and can be safely removed. 1 ACCEPTED SOLUTION. I've received the QuickStart installation kit and got to the first step with plugging into the isolator wall socket. I, like others above, have a socket that looks like a BT phone socket, only with a Virgin Media logo. Summary of Contents for Virgin Media Virgin TV V6. I don't longer work there. How about using a 10m RJ11 to RJ11 telephone cable. A second telephone is plugged into a wall socket downstairs with the Virgin number. If so phone Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. Hello sophieboulter1. If you are only connecting one piece of equipment, you don't need the splitter (which is marked with an insertion loss of 3. It appears the Openreach cable was cut, the blue and orange are reconnected but green and brown are connected to blue/white and blue of the Virgin Media cable. £270 does sound way over priced for a tv aerial. My Virgin Media App. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Step 2 - Reuse the same box – place the old kit in the tray and the other bits (remote control, power cables) in the smaller compartments, then close the lid and secure the box shut with the red clips. on 30-09-2022 14:24. #1. 100. Some will pay to use the Openreach Poles and Ducts depending on what exists, others may install ducting of their own past your house and then like Virgin do on most installs dig and install a small duct with the fibre in to your house. If you're happy for us to get this booked. Occasionally only a very short stub of wire is left behind often hidden within a blanked-off fitting. House on renovation at the moment and electric rewire is done. on 13-07-2022 22:02. However, there is no Virgin Media Wall socket in my house. Hub 5, TP-Link TL-SG108S 8-port gigabit switch, 360. I have tried for half an hour to contact Virgin about this without success and am now locked from their phone assistance because it says I got the password wrong which I have. I have checked the website and can't work out - 5361670. It's a 6" brown or grey square-ish box, usually on wall facing the road or pavement. We all know and love the internet and TV services that can enter our homes through entry points. I have only got one rectangular shaped white socket (Shown as below) but it seems old and not having any port for the round cable. £270 does sound way over priced for a tv aerial. Push the red label end of the white cable, into the wall socket. When it comes to household wiring, Virgin Media wall socket wiring diagrams provide vital information about the way in which the electrical cabling in your house is arranged. Following the installation and verification of its functionality, you can browse the web or. I've recently bought my house and there is a Virgin Media box and cable which runs through my front garden, over the top of my house, down the back of the property and into my living room. unnecessarily. I’ve also just noticed that I - 5239586. cheshire_man. Removed before I moved in. Reply. The two sockets on the wall on the RHS are telephone sockets. Re: No wall socket 4 weeks ago Call the Pre-installation and delivery team on 0800 052 1734 or 0345 454 1111 and book a Tech installAuto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. but I believe if the system has allowed self install VM has been installed in the past . Past occupiers of your property may have removed the cable and sometimes they are removed by other installers, such as satellite TV techs. You need a small spanner to remove this, then push the provided connector over the exposed end. Next, connect the power cable. We would like to show you a description here but the site won’t allow us. The master phone socket is the main socket where the phone line enters your home, usually found in the hallway near the front door. #2. I have two wall sockets which say Virgin and two which say NTL, only the two NTL sockets have two connectors at the bottom, one labelled TV and one labelled FM. Well-informed 444 Views Message 4. Always assuming the cable will reach to the BT junction box of course. I can only find the TV socket. The metal box in photo 3 looks like a likely contender. 1 [or 192. Screwless Faceplate. newapollo. Home News Forum Articles Welcome back Join. If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. I have only got one rectangular shaped white socket (Shown as below) but it seems old. Solved: Previously, I had BT connection so I need a wall socket. Hi. If you would pay an electrician to do it you may as well pay virgin and then you know it's done right. My Virgin Media App. Plug the cables into the Hub. I can only find the TV socket. Location. Rob. We would like to show you a description here but the site won’t allow us. 32,846. £12. That's definitely not a normal Cable TV outlet as they are surface mounted in a sloped box with the connections at the bottom pointing down (not out). If you have a plastic omnibox outside on the wall (where the VM cable comes in from the street) see if you can trace any wires from that into your home. Has anybody ripped thes out and not disturbed the internet phone. Click to find the best Results for virgin media Models for your 3D Printer. Get the Hub ready by connecting the wires. wrote: Hi Goslow, I am currently living in the apartment so there should be nothing outside by flat I think. Get the Hub ready by connecting the wires. We're moving in a few days with Virgin and they said we need to take the super hub 2 and Tivo box with us. I would get virgin to do it. And on the back of the box. --. When your number transfers, your BT socket will go dead. Absolutely not. An engineer came out yesterday and we eventually found it randomly part the way down the stairs. Options. )In this video, I am showing the sta. I have now read through some of the same queries on here and realise that it may be the old BT wall socket or in my ca. Check out the purple envelope in the top right hand corner for a private message from me, and I'll. The wall box may be branded with the logos of an old cable TV company (not VM). Options. Quickstart is the quickest and easiest way to setup our services. • Using your TV remote push the Input, AV or Source button. The cable could be hidden within, or behind, furniture. Re: My Flat doesn’t have wall socket. However the wall socket (which my landlord has confirmed is Virgin Media's) is missing the actual socket (image 1). Tudor. Another option might include. I have had my broadband delivered and i haven't got a wall socket so i can not set up my broadband - 5321911. I have recently moved and set up the broadband kit however the wall socket that is in the property seems old and I’m not able to secure the - 4973572Step 1 - Empty the new equipment out the box – when you receive the QuickStart kit. Please help. Either call t he pre-installation and delivery team on 0800 052 1734, or wait a few days for a member of the forum team to pick this up. Back a step. I recently got Virgin broadband installed. The fact that it has QuickStart means that the house is ready to use Virgin Media and has the wall socket, but I noticed that we do not have a wall socket. Account - Cable. Remove the connector cable. I have just received the Quick Install kit as my property has had VM in the past, but I have no wall socket to connect the isolator cable to. Absolutely not. All forum topics; Previous topic; Next topic; 14 REPLIES 14. Re: Old Telewest wall unit in new flat - what is it? The box on the left is an isolator box, *may* contain a splitter instead of an isolator which means the 'fm' point may actually be a general point. There should be a screw F socket on the bottom where the cable is now just pushed onto. Options. I have a working internet phone but we are decorating and I want to know about the old wire phone connections. Poking up from the ground, directly next to my house, is 1x thick cable and 1xdouble cable. It is surface clipped usually. Hi VM, We've recently moved home and the existing Virgin Media wall socket is located in one of the 1st floor bedrooms (which belongs to our child, therefore concerned they may switch it off). 1 if in modem mode] - DON'T SIGN IN, click - click router status [centre of screen] - and post the downstream and upstream figures - to see those press on the grey buttons/boxes labelled - upstream - downstream. But I have no Virgin Media Wall socket in my - 5339557. Grab the end of the white co-axial cable and connect to the pokey-out socket on the Hub. The other is marked TV, & this is used for TV & Broadband. ) The hub will be in here too. Push the white cable with the black label into the Hub. I’m annoyed because I actually had a virgin sales person in my house. Sometimes there is no wall box, just a trailing cable. How can I book a technician in QuickStart, set up and connections 10 hours ago; Need wall socket in QuickStart, set up and connections 22 hours ago; not consulted on terminal box location and cable path in QuickStart, set up and connections yesterdayRe: Red banded cable doesn't fit into the wall socket 3 weeks ago thats a very old socket by the looks of it - thats if it is from VM or one of the early providers - you could open it up and post another photo of whats inside - that may help but i would suggest the best course of action is give them a ring and book a tech - its freeI changed over to Sky several months ago now and am currently decorating my sitting room. The first wall socket is in the lounge and that's where the Virgin Media hub is too. If you can't find it, have a look outside for any wires entering your home, then look for a white box on the wall inside. Get the Hub ready by connecting the wires. have to take these off all the time and thats what i use. The little box on the right is what we call a 77a, basically splits the outside telephone cable into internal cable. It also protects the network from 240 volts being fed to it by faulty TVs in your home. 0. But it seems we're missing the isolator cable that attaches the wall socket (threaded) to the box socket labelled 'wall', also a threaded connection. Browse Virgin Media Virgin Media Community. Inside is 3GB RAM and a Mediatek OctaCore, while on the rear is an HDMI 2. Options. 0 Kudos. 2. In my case the BT socket is no longer used at all and my phone connects into the back of the Virgin Hub - no additional socket on the wall needed. I am just upgrading to gig1 and I would really like a whole refresh of my old coaxial wall cables and especially the wall socket that has been in my house for almost 20 years. So you can either unscrew this one & push on the connector provided in the Quick Start pack. 5 Adapter. Step 3: Plug in your Virgin Media Hub on the go-live date. These enter my house via an air brick/vent very close to. just use a pair of normal side cutters , you can just grip it either side and turn. Call the Pre-installation and delivery team on 0800 052 1734. unnecessarily. It does not seem feasible or plausible to bury a Virgin Media. Hello, i registered VM broadband and scheduled to delivery on 1st September. Standard Member. 09. Which was great as that is in a better location than my master Socket was. Tudor. So I have a fibre package in my current home, we are moving next weekend and today I couldn't find the vm wall socket that I need for the red tag cable to plug Into . Just joined. Share. Re: I need a Virgin Media Wall Socket. Installing and configuring your kitWe would like to show you a description here but the site won’t allow us. VM has two clear working days to get you connected before any compensation applies, once you have informed them of the problem by phone. on 12-01-2023 10:45. Virgin cables must only be provided by isolated sockets provided by Virgin Media. The house has the brown external junction box fitted to the front of the property on the external living room wall (see pic). Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday. I was told when purchasing the broadband package that fibre was available here and already in use, so am wondering if I'm missing something. Tudor. I just wanted to know if it is possible to connect the HUB3 router to the HDU-200 and if yes please can somebody assi. 1st is unbranded on the outside with a likely looking socket inside but no joy on connecting. There should be an omnibox, often brown or gray, on the outside of the premises, try tracing the cable/s from it. My Virgin Media App. So our coaxial cable snagged on some furniture and seems to have pulled some bits off the wall socket. have just received my Quick Start Pack and there is no virgin media wall socket in the house, only a telephone connection. The wall socket is far from where our TV is - and we need to connect the tv to the wi fi box too obvs. All I am aware of terminate the fibre inside your house though. Click & Collect. The top “capped” one is marked FM & has been disused since cable went digital. Tudor. My cable had a big red label on it saying ‘push it on, don’t screw it in’ but that label could have fallen off OP’s cable. Virgin Media; My Virgin Media; Shop;. The phone number doesn't connect you. The first option is to put the cable into another wall socket. We recently received our router and cables. I tried to plug in the new Hub but there is no Virgin Media wall socket for me to attach it to. But I. VM has a rolling programme of work to move all customers over by 2025. In response to Llfamily. 0 Kudos. I need to book an engineer to install a Virgin media wall socket for my broadband but I can’t find an option on the app. on 12-01-2023 21:04. I ordered a broadband only package because it said I could self install the kit. VM has to 'switch' you to do that. The strategically placed micro-grips are one of the more noticeable design innovations of our non-slip impact socket line. We installed our router etc ourselves. 1920 "virgin media" 3D Models. VM BB TV Landline. I'm a Very Insightful Person, I'm here to share knowledge. We would like to show you a description here but the site won’t allow us. It has two outputs on the left of the wall box.